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Citizens


View Our Open Positions:

Student Lending Customer Advisor – TEMP POSITION

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Recruitment began on February 25, 2025
and the job listing Expires on August 25, 2025
Full-Time Job

You’re made ready for new challenges and opportunities to stretch yourself! In this role, you are responsible for assisting our Lending team as we promote our Student Lending products. You will help reach out to customers as well as manage the increased volume of applications through inbound calls. Most importantly you will deliver an exceptional experience for all our customers that you interact with. Primary responsibilities include Proactively reach out to customers to inform them of our product Handle incoming …

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Citizens Enterprise Sponsorships Intern

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Recruitment began on January 7, 2025
and the job listing Expires on July 7, 2025
Paid Internship

2025 is the 22nd season of Citizens’ sponsorship of the Phillies at Citizens Bank Park. This relationship sets us apart from our competition and enables us to deliver a differentiated experience for current and potential customers. We’re working to bring new enhancements to the ballpark for 2025 to foster and create increased engagement with attendees that will translate into favorable brand awareness and positively impact our business. Timing: March – October; position may be extended to coincide with Philadelphia Phillies …

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Fraud Strategy Analyst- New Account Originations

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Recruitment began on December 20, 2024
and the job listing Expires on June 20, 2025
Full-Time Job

The Fraud Strategy Analyst is accountable for managing fraud risk strategies for new account originations. The strategy consultant will take the lead in the development of fraud processes, strategies and controls to mitigate fraud risk while balancing customer experience. The candidate will drive reductions in fraud losses through development of data driven solutions, implementation and monitoring of effective fraud controls, while partnering with model management, Fraud Operations, Technology and Product team. Primary responsibilities include: Monitor fraud trend and develop fraud …

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Fraud Strategy Analyst- Digital Payments

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Recruitment began on December 20, 2024
and the job listing Expires on June 20, 2025
Full-Time Job

The Fraud Strategy Analyst is accountable for monitoring and developing fraud risk strategies for Digital Payments. Responsibilities include evaluation of new tools and processes to enhance detection, reporting on overall Fraud losses and trends in addition to monitoring strategy performance, analyze data and develop fraud rules to mitigate and prevent fraud losses. Reconcile numerous metrics and condense/summarize performance for our Executives and Business Partners. The candidate will drive reductions in fraud losses through development of data driven solutions, which requires …

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Fraud Strategy Analyst- Card

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Recruitment began on December 20, 2024
and the job listing Expires on June 20, 2025
Full-Time Job

The Fraud Strategy Analyst is accountable for monitoring and developing fraud risk strategies for Card Products. The Fraud Analyst will develop fraud processes, strategies, and controls to mitigate fraud risk that occurs on transactional level. Responsibilities include evaluation of new tools and processes to enhance detection, reporting on overall Fraud losses and trends in addition to monitoring strategy performance, analyze data and develop fraud rules to mitigate and prevent fraud losses and work with Vendor to implement fraud rules. The …

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Fraud Strategy Senior Analyst- Credit Card

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Recruitment began on December 20, 2024
and the job listing Expires on June 20, 2025
Full-Time Job

The Fraud Strategy Sr Analyst is accountable for monitoring and developing fraud risk strategies for Credit Card. The Fraud Sr Analyst will take the lead in the development of fraud processes, strategies and controls to mitigate fraud risk from origination. Responsibilities include evaluation of new tools and processes to enhance detection, reporting on overall Fraud losses and trends in addition to monitoring strategy performance, analyze data and develop fraud rules to mitigate and prevent fraud losses and work with Vendor …

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Career Team Hours – In Person and Virtual Appointments

M Monday 9:00am - 5:00pm
T Tuesday 9:00am - 5:00pm
W Wednesday 9:00am - 5:00pm
TH Thursday 9:00am - 5:00pm
F Friday 9:00am - 5:00pm
Mercy University
Career and Professional Development
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555 Broadway
Dobbs Ferry, NY 10522
(914) 674-7203
cpd@mercy.edu
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