About the Role Provides direct support to internal Field Service Customers in all things related to Service Parts. Focus is to quickly react and resolve all expedites, escalated or otherwise, through open and direct communication with other departments, teams, suppliers, vendors to ensure on time delivery of products regardless of the time of day. This includes reviewing requests, determining availability, talking to vendors, and availability of items or services, and reviewing alternatives to requests to fulfill objectives. The work is …
Jobs
Critical Part Coordinator I
Canon USA, Inc.
Recruitment began on May 19, 2026
and the job listing Expires on June 19, 2026
Full-Time Job
Customer Communications Administrator III
Canon USA, Inc.
Recruitment began on May 19, 2026
and the job listing Expires on June 19, 2026
Full-Time Job
About the Role Supports Field Service Managers with administrative functions. Ensures balanced workloads between technicians and delivers excellent customer response times by handling multiple data points, researching issues, and making quick decisions in the best interests of the company. Effectively handles sensitive and/or specialized responsibilities. Ensures Oracle Install Base accuracy, handles requests via live call, Email, and fax along with high value customers. Your Impact Provides outstanding service to customers calling the dispatch team for service. Responds to routine customer …
Client Service Representative I
Canon USA, Inc.
Recruitment began on May 19, 2026
and the job listing Expires on June 19, 2026
Full-Time Job
About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: Promptly informs supervisor of potential problems or customer concerns. Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Strong focus on providing good customer service. Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. Responsibilities may include Copy/Print Production/Copy Center, Copier …
Client Service Representative II
Canon USA, Inc.
Recruitment began on May 19, 2026
and the job listing Expires on June 19, 2026
Full-Time Job
About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: Promptly informs supervisor of potential problems or customer concerns. Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Strong focus on providing good customer service. Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. Oversees workflow and …
Customer Communications Representative I
Canon USA, Inc.
Recruitment began on May 19, 2026
and the job listing Expires on June 19, 2026
Full-Time Job
About the Role Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types. Your Impact Provides outstanding service to customers calling the dispatch team for service. Responds to routine customer inquiries via live call or Email as needed. Provides follow through on any special customer needs in …
Customer Communications Representative I
Canon USA, Inc.
Recruitment began on May 19, 2026
and the job listing Expires on June 19, 2026
Full-Time Job
About the Role Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types. Your Impact Provides outstanding service to customers calling the dispatch team for service. Responds to routine customer inquiries via live call or Email as needed. Provides follow through on any special customer needs in …
Digital Solutions Engineer IV
Canon USA, Inc.
Recruitment began on May 19, 2026
and the job listing Expires on June 19, 2026
Full-Time Job
About the Role The Field Support Level IV position is a highly skilled role focused on providing advanced technical expertise and resolving complex product issues. While these employees work independently on sophisticated tasks, they operate under the close supervision of a Supervisor or Manager to ensure organizational alignment. Key Responsibilities- Advanced On Site Support: Provide urgent, high-visibility third-level support for hardware issues that cannot be resolved by field technicians or resellers. Technical Troubleshooting: Diagnose complex problems and recommend effective solutions …
Client Services I Representative- Office Services
Canon USA, Inc.
Recruitment began on May 19, 2026
and the job listing Expires on June 19, 2026
Full-Time Job
About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: Promptly informs supervisor of potential problems or customer concerns. Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Strong focus on providing good customer service. Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. Responsibilities may include Copy/Print Production/Copy Center, Copier …
Client Service II Representative- Print Production (2nd shift)
Canon USA, Inc.
Recruitment began on May 19, 2026
and the job listing Expires on June 19, 2026
Full-Time Job
About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: Promptly informs supervisor of potential problems or customer concerns. Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Strong focus on providing good customer service. Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. Oversees workflow and …
