The Case Manager provides direct casework services to clients/residents.
The essential functions of the job include, but are not limited to the duties listed in the job description.
Employee may be required to carry out additional duties as assigned by Supervisor.
ESSENTIAL JOB FUNCTIONS:
Through the employee’s own efforts, the employee accomplishes the following essential functions:
- Arranges meetings with newly assigned clients to assess basic needs and develop a service plan.
- Conducts a psychosocial assessment to determine the individual needs of the client.
- Carries an assigned caseload of residents/clients.
- Performs all concrete casework requirements and referrals.
- Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis.
- Resolves client incident reports and complaint reports as required.
- Participates in all required consumer hearings and discharges.
- Tracks client progress, make periodic report of each case, and analyze results of service plans.
- Develops and implements a treatment plan; tracks progress and evaluates outcomes.
- Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information.
- Participates in weekly supervision meetings for case and administrative consultation.
- Handles emergencies as they arise; arranging for medical care or other services.
- Attends agency or professional group seminars for on-going development.
- Attends staff meetings as requested.
- Employee may be required to carry out additional duties as assigned by Supervisor
