Career and Professional Development is offering phone and virtual career coaching sessions. Click here to schedule an appointment. For in-person appointments, email CPD@Mercy.edu.

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HSBC Bank USA


www.us.hsbc.com
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Jobs

Part Time Teller

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Posted on: March 8, 2021 Apply Now
Part-Time Job Expires August 21, 2021

This is a branch based customer facing role to generate revenue by meeting customer needs and service where required primarily with Personal Banking and Advance customer segments. This role delivers proposition by providing a consistently excellent customer experience and encouraging customers to use additional channels where appropriate. To undertake simple product sales as appropriate using the EDRAS based sales process to discover customer needs. Provides referrals to Mortgage, Retail Business Banking sales staff and Premier customer segment aligned employees based on customer needs. Primary lobby manager who receives and engages walk-in customers in a friendly and courteous manner. Listens, understands and interprets customer needs and provides options on how they bank with us. Handles less complex customer service requests and pro-actively manages the self-service strategy. This role utilizes a customer lead generation system to provide targeted sales opportunities to current and potential customers. This role also processes and initiates various financial transactions for customers.

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Career Team Hours – Virtual appointments

  Regular Hours
M 9:00am - 6:00pm -
T 9:00am - 6:00pm -
W 9:00am - 6:00pm -
TH 9:00am - 6:00pm -
F 9:00am - 6:00pm -
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Mercy College
Career and Professional Development
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555 Broadway
Dobbs Ferry,NY 10522
(914) 674-7203
cpd@mercy.edu
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