Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a 127-year-old settlement house that provides an extensive array of effective and integrated services—social, educational, legal, health, housing, mental health, nutritional and fitness—which significantly improve the lives of nearly 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our constituents include older adults, homeless and formerly homeless adults, children and families, recent immigrants, disabled persons, adult learners and more. Our programs—staffed by social workers, educators, public interest lawyers, advocates and many, many others—include an Early Childhood Center, RealArts After School Program and Summer Camp, Women’s Mental Health Shelter, permanent supportive housing residence, two Senior Centers, social adult day program, Geriatric Care Management for frail seniors, Food Services, Legal Advocacy Department, Visual and Performing Arts, Fitness & Aquatics, Adult Education and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.
Our Adult Education team offers classes in ESOL (English to Speakers of Other Languages) for adults of all ages and computer and technology use to older adult clients throughout the organization. The Technology Education Coordinator will help us to expand critical technology support and computer education to an ever-growing population of older adults in need of digital skills.
• Administer one-on-one technology support to older adults on a wide range of topics, devices and operating systems. Provide assistance with issues such as connecting to Zoom, setting up online accounts with Google or MyChart, taking photos with a smartphone and much more; • Develop a curriculum for and teach technology education classes (e.g., computer basics, online safety, mobile device skills, etc.); • Recruit, train and manage a large cohort of technology assistance volunteers of varying skill levels and expertise who will have a particular focus on working with older adults; coordinate volunteer and client schedules and match clients with appropriate volunteers; • Create, maintain and manage a system to assess new clients and track their participation, learning and success; • Work collaboratively with Lenox Hill Neighborhood House’s Senior Centers, Geriatric Care Management program and others to improve client access to technology skills and resources.
The successful applicant will have a minimum of a bachelor’s degree and experience in the field of human services, particularly related to older adults. The applicant should have at least two years teaching experience teaching in computer education or adult education. Applicant must possess strong computer skills and be current with computer and mobile device advancements in technology. They should be patient, approachable and have excellent interpersonal skills. Experience managing or working with volunteers preferred. Spanish or Chinese fluency preferred. Successful applicants will be dedicated to empowering older adults and to serving those in need.
To Apply: Interested applicants should send a resume and cover letter explaining your interest in the position and qualifications to firstname.lastname@example.org. No phone calls please. Applications will be accepted on a rolling basis until the position is filled