Duties include but are not limited to:
- Must adhere to FERPA regulations and the code of confidentiality when working with confidential financial aid documents.
- Filing, faxing and copying financial aid related documents.
- Assisting counselors and managers with special projects .
- Processing, collating and delivering mail for the department (i.e. Financial Aid award letters, scholarship letters, etc.).
- Assist with monitoring the Financial Aid Systems Management inbox; route emails to those who can assist in the office; assist with follow-up and responses to emails.
- Maintain the department’s work area to be sure it is always organized and clean.