The primary role of the Social Worker is to assist the Director of Social Services in providing services to meet the social and emotional needs of the residents as required by local, federal, state, and facility rules and regulations.
Delegation of Authority
As the Social Worker, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.
Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Duties and Responsibilities
- Provide services designed to ensure that the medical, social and emotional needs of each resident are provided for
- Work together with other staff (psychological, medical, recreation, nursing, physical therapy, occupational therapy, dietary) to identify potential difficulties for the resident, provides crisis intervention and is available to residents and families for counseling, or other psychosocial services, as indicated
- Assist new residents and families in the initial adjustment phase, as well as in the ongoing transition to institutional living
- Arrange admission interviews with residents, and/or family members, to gather psychosocial information necessary to completion of the initial assessment, and: Review, discuss, and sign the Admission Agreement
- Provide information to the resident, and/or family member, on residents’ rights and responsibilities, abuse reporting, advance directives, and facility policies and procedures regarding restraint use and reduction, grievance reporting and response, misappropriation of property, therapeutic leave, bed retention, room change, and transfer/discharge
- Initiate and facilitate small group meetings of residents, family and staff directed at a fuller understanding of the institutionalized resident, and fuller joint participation in improving the residents’ emotional and physical well-being
- In conjunction with the interdisciplinary team, complete the resident assessment, including the MDS, and develops an individualized plan of care for each resident. Notify resident and/or family member of scheduled care plan reviews and encourages their involvement in this process. Monitor the effectiveness of the plan of care, reviews and revises no less than twice annually, or more often, as indicated
- Work with residents and families, where indicated, on planning for discharge back to the community, or to another environment, as dictated by the needs of the individual resident. Assists the resident and/or family in accessing community and government services through which the resident will receive assistance upon discharge
- Provide sensory and cognitive stimulation to residents, individually and in groups where appropriate, together with recreation and other staff, so that their experience in the facility will be in keeping with the needs and preferences of each resident, and to ensure the highest standard of quality of life
- Serve as resident advocate, ensures that each resident’s privacy, dignity, and autonomy are protected
- Interpret residents’ needs and behaviors and extends professional intervention to all levels of staff, suggesting positive approaches, such as alternatives to restraint use and psychotropic drugs
- Provide assistance and support to family members. Organize bereavement counseling for roommates, families and other affected individuals
- Act as liaison to Federal, State and local agencies providing service to the resident community. Provide information and assistance to residents, and/or family members, on accessing Medicare/Medicaid benefits, or other appropriate legal/financial services
- Facilitate needed communication with other disciplines on behalf of the residents, including medical, nursing, dietary, rehabilitation and psychiatric services
- May perform other duties as assigned by the Director of Social Service
- Serve on, participate in, and attend various committees of the facility (i.e., Infection Control, Policy Advisory, Pharmaceutical, Budget, Quality Assessment and Assurance, etc.) as required, and as appointed by the Administrator
- Provide written and/or oral reports of the social service programs and activities as required, or as may be directed by such committee(s)
- Participate in regularly scheduled reviews of resident discharge plans
- Evaluate and implement recommendations from established committees as they may pertain to social services
- Meet with social services personnel, on a regularly scheduled basis, and solicit advice from inter-department Supervisors concerning the operation of the social services department, assist in identifying and correcting problem areas, and/or the improvement of services
- Attend department head meetings, etc., as scheduled or as may be called
- Schedule and announce departmental meeting times, dates, places, etc.
- Counsel/discipline social services personnel as requested or as necessary
- Assist in standardizing the methods in which social services tasks will be performed
- Maintain a productive working relationship with other department Supervisors and coordinate social services to assure that daily social services can be performed without interruption
- Assure that appropriate identification documents are presented prior to employment and that such records are maintained in the employee’s personnel record
- Make daily rounds to assure that social services personnel are performing required duties, and to assure that appropriate social service procedures are being rendered to meet the needs of the facility
- Conduct departmental performance evaluations in accordance with the facility’s policies and procedures
- Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility’s policies and procedures governing accidents and incidents
- Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the facility
- Participate and assist in department studies and projects as directed
- Attend and participate in in-service educational classes, on-the-job training programs, etc., as scheduled or as directed
- Attend and participate in annual OSHA and CDC in-service training programs for hazard communication, TB management, and bloodborne pathogens standard
- Maintain residents’ confidentiality; treat residents with kindness, dignity and respect. Know and comply with Resident’s Rights rules.
- Works in office areas as well as throughout the facility
- Moves intermittently during working hours
- Is subject to frequent interruptions
- Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances
- Is subject to hostile and emotionally upset residents, family members, etc.
- Communicates with the medical staff, nursing service, and other department Supervisors
- Works beyond normal working hours, on weekends, and in other positions temporarily, when necessary
- Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.)
- Attends and participates in continuing educational programs
- Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants
- Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses
- Maintains a liaison with other department Supervisors to adequately plan for social services/activities
- May be subject to the handling of and exposure to hazardous chemicals
- Must possess, as a minimum, a Bachelor’s Degree from an approved school of Social Work.
- Must have, as a minimum, 1 year experience in a hospital, skilled nursing care facility, or other related medical facility.
- Must be registered as an ACSW
- Must possess the ability to make independent decisions when circumstances warrant such action
- Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public
- Must possess leadership ability and willingness to work harmoniously with and supervise other personnel
- Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level in which they are currently functioning
- Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing social services
- Must be a member in good standing in the National Association of Social Workers and Academy of Certified Social Workers, Inc.
- Bilingual in English/Spanish
(With or Without the Aid of Mechanical Devices)
- Must be able to move intermittently throughout the workday
- Must be able to speak and write the English language in an understandable manner
- Must be able to cope with the mental and emotional stress of the position
- Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met
- Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies
- Must meet the general health requirements set forth by the policies of this facility which include a medical and physical examination
- Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility
- May be necessary to assist in the evacuation