President, Ontario Systems

My name's Jason Harrington. I'm the President of Ontario Systems, based here in Muncie, Indiana. We're a vertical market software company that's based corporately here. We have offices in the Vancouver, Washington area, Albuquerque, New Mexico area, about 480 employees across 29 states. So a lot of our initiatives are obviously, make a lot of sense to someone who knows our language, knows our internal speak but often times it ends up being things like, hey we need to build a new product to solve a new problem for our customers. Now it may not be new in the sense that, it can be a modern technology, like one recently has been texting. And people have been texting forever, but when you have to text in a regulated environment, where whatever you put down in writing in the text could be scrutinized by legal regulators, it could be scrutinized by attorneys and lawsuits, and you have to think about how to do that when you have 150 people who are working a million records, that's a different kind of problem. So we apply the technology of texting, for example, inside of our products and that's a relatively new thing for our markets because of the regulation. My day's filled with a lot of higher level strategy kind of conversations. Believe it or not, you don't make a lot of decisions on a daily basis as the President because I'm letting my team make a lot of those decisions. I'm responsible for operations, and I'm responsible for the financial outcome of the business, so I spend a lot of my day looking at customer problems, strategy problems, and ultimately, are we gonna hit our financial targets, as outlined by our budget and our board. A lot of weeks, I have a day or two out traveling to customer sites or one of our other sites so I usually travel six to eight nights a month. And so a busy week is, three full days of meetings and a couple days of travel, which have a lot of meetings in between travel time. So it's a solid 50, 60 hour week, pretty much week in, week out.